TICKETS

Tickets for 2018 are now available through the Underneath the Stars webpage hosted by the ticket processing company Digitickets. https://underthestarsfest.digitickets.co.uk/tickets

Weekend tickets are now on sale.

To get the latest news and information please sign up to our mailing list or follow us on Facebook, Twitter or Instagram (@festunderstars)

Tickets for 2018 will be priced in tiers, starting with Tier One (cheapest prices) then progressing to Tier Two and finally Tier Three prices (most expensive) some time in April.

http://underthestarsfest.co.uk/tickets/

Payments can be made by credit card. If for any reason you prefer a different method please contact us. More info

 

 

When you complete your online order a confirmation email will be sent to your email address. You will then receive a follow up email  with your e-ticket and barcode. Save and print this email and keep it safe! Bring this with you to the festival (either print it or display on a portable device) in order to receive your festival wristband.

These can all be purchased at the time of purchasing your admission tickets. Camping and car parking tickets are available from the the relevant sections of the ticket pages. https://underthestarsfest.digitickets.co.uk/tickets

Yes, providing it’s within a transaction also purchasing an adult ticket. Our tickets for ages 7-17 are called “Young’Un” tickets and are available from the ticket page of our website.

Yes, “Nippers” tickets are free of charge for children ages under 7, but they still need to be ordered via the booking process.

Yes, day tickets will be released in spring when more lineup information is confirmed. To get the latest announcements on tickets please sign up to our mailing list or follow us on Facebook, Twitter or Instagram (@festunderstars)

You will be most welcome to our little corner of England! Book your ticket, see our travel information and come join the fun. More info

Contact us! via the form on the festival website or by phone +44 (0) 1226 767872. More info

We do not post any physical tickets. Your ticket was sent to the email account you used when purchasing your tickets from our website.

The email contains your e-ticket and barcode. Save and print this email and keep it safe! Bring this with you to the festival (either print it or display on a portable device) in order to receive your festival wristband.

Don’t panic! Once you have placed your order please check your email inbox and spam folder. If you are sure you can’t find it, please contact us via the form on the festival website or by phone +44 (0) 1226 767872. More info

Refunds will be only be considered in very special circumstances on written request if received before March 1st and will be subject to a 25% administration charge. info@underthestarsfest.co.uk – Underneath the Stars Festival, PO Box, 174 SHEFFIELD, S36 8XB UK More info

Not exactly. If you are booking tickets for a group please ensure all parties have a copy of the e-Ticket and barcode which they can produce at the festival box office in exchange for their wristbands.

GETTING TO THE FESTIVAL

We have a stunning new site location for 2018!

We are excited to working with the Barr family at Cinderhill Farm, Cawthorne near Barnsley – just a stones throw (the other side of the village) from our previous site.

We will have more details on travelling to the new site soon.

ON ARRIVAL

Friday 09:00 to 24:00, Saturday 09:00 to 24:00, Sunday 09:00 to 24:00.

If you arrive in a vehicle you will be directed to the festival campsite or car park. Once on foot you will be directed to the festival box to collect your wristband(s). Please ensure you have your e-Ticket with your barcode.

The debit or credit card you used to book your tickets will suffice for any ticket queries. For proof of age, a PASS (Proof of Age Standards Scheme) card, driving licence or passport may be required.

The site is relatively flat but it is a green field site and ground condition can be severely affected by the weather. Please be prepared for mud and wet grass as well as dusty dry conditions. We aim to provide a convenient, well laid out site to limit unnecessary travel for pedestrians and wheelchair users. Lighting will be used at night in key areas of the site where necessary.

THE FESTIVAL SITE

No we are unable to offer power for live-in vehicles on the festival site. If you require power on site for certain access or medical reasons please contact Callum – callum@allinaccess.co.uk

We are unable to provide a specific water point for Live-in vehicles on the festival site. There will be general drinking water taps located around site, but these may have limited pressure and are for many people to use, so please come with a full tank if possible.

Yes, please look out for the signs and only dispose of your Elsan waste at the designated point.

No, unfortunately we cannot guarantee this. The festival campsite is arranged on a first come first served basis, space cannot be reserved but our on-site volunteers will do their best to accommodate requests within reason.

We really hope so, and we will make all reasonable efforts to make our event as accessible as possible for all. Accessible parking and camping areas are available. We also offer free carer tickets to DLA holders. Further to this we have a dedicated accessibility facilitator who can answer your specific accessibility questions, so please do not hesitate to contact Callum – callum@allinaccess.co.uk with any concerns you may have.

Yes. Pre-pitched Luxury camping packages are available. More info – coming shortly

No. Only assistance dogs are permitted.

Yes. On to the campsite only. Please note – no glass is permitted on site… we do have a splendidly stocked bar offering great value drinks too! More info

Yes… Please consider shopping locally where possible. We do, of course, also have a magnificent selection of quality street-food vendors on the main festival site. More info on caterers coming shortly.

No. But correct use of Camping Gaz stoves is permitted on the campsite only. You can find more site rules info here – More Info

No, there is no cash machine on site. However the festival box office and several on-site traders do have card payment facilities.

Yes, the box office offers a card machine payment service, as does the festival merchandise/CD stall.  Various other traders and caterers on-site also offer portable card machine services, but not all.

No please! both illegal and legal highs are not permitted.

No, please respect your fellow stargazers and try to keep campsite noise to a minimum.

We are very lucky indeed to be able to host Underneath the Stars on such a fabulous site. Please use the bins provided (especially cigarette butts!) and take your rubbish home with you when you leave the campsite.  It is our duty to leave the pristine site exactly as we found it.

No. We advise you do not leave valuables unattended in your tent. When you are sleeping, keep them in an inaccessible place such as the bottom of your sleeping bag.

You can hand items in or check for lost items at Lost Property which will be located at the Box office by the main gate.

 

Please email info@underthestarsfest.co.uk. Items handed in to the festival lost property will be stored for 30 days after the event. After which time they will be donated to charity or sent for recycling.

TAKING PART

Come and join our team!!

Please see our volunteer page for more information and a link to the application form.

Underneath the Stars Volunteer Page

We are not receiving band submissions at this time, please do not send CDs or band submissions to the festival. Our ideas fairies are around and about all over the world and beyond finding performers for future Underneath the Star Festival lineups.  Please just keep doing what you are doing and being awesome… we will find you!